Thanks to Enovation, Smyths Toys can onboard 2,000 seasonal staff a year quickly and easily by reducing manual effort.
Smyths Toys is Ireland’s largest toy retailer, with over 110 stores across Ireland and the UK. They are dedicated to encouraging learning and developing creativity in children and provide a wide range of toys, baby products, outdoor equipment and video games.
Smyths Toys had previously worked with Enovation to implement a Moodle platform across the organisation. While this initially suited their needs, they quickly outgrew this solution, and knew that they needed additional functionality. With 3,000 permanent employees and a further 2,000 seasonal employees joining over the Christmas period, they knew that they needed a way to manage these two distinct groups of employees, and they turned to Enovation to see if there was another solution.
Enovation suggested that Totara Learn may better meet Smyths Toys’ evolving needs. Smyths Toys liked the fact they could create hierarchies, direct training to specific audiences and generate reports based on these specific groups of learners, and decided to go ahead and migrate from Moodle to Totara Learn.
A key part of creating the Smyths Academy was developing a custom registration form for the LMS. This is used when employees join the company, and collects all employee related information for a more efficient joining process. Once this profile has been created, the employee is automatically enrolled in all of the relevant training, including a generic induction programme and health and safety courses, making the onboarding process significantly more efficient. The flexibility of Totara Learn is what made this neat solution possible.
Smyths Toys deliberately opted for open source solutions like Totara Learn and Moodle because they knew that they were expanding rapidly, and wanted the reassurance of a flexible platform that would grow with their needs. For instance, the flexibility of Totara Learn’s hierarchy functionality was a big plus – they needed to deliver learning across different departments, stores and regions, so the hierarchies made it easy to target content.
As well as onboarding, the platform is also used for compliance training, with every employee following a personal learning plan. This enables them to stay on track and develop their skills with linked competencies and courses based on their role. They can also take certifications through the LMS to prove their abilities, or sign up for face-to-face sessions with the inbuilt seminar management functionality. The system also allows Managers manage the certification process ensuring that no employee’s key certification, e.g. 1st aid training or Fork Lift Truck Licensing, expires.
Smyths Toys is very happy with the Totara system, especially with the support given by Enovation. The system is logical and easy to use. Totara has transformed the way Smyths Toys embraces onboarding and learning. The implemention of this system has had a significant positive impact on the Company. We can now onboard employees quickly and effectively, with very few errors. We can also effectively manage and monitor training across multiple sites, which was previously a paper exercise.
Smyths Toys is delighted with its new Totara Learn platform, which launched in January 2017. The key benefit is that it enables them to onboard 2,000 seasonal staff a year quickly and easily by reducing manual effort. Their 3,000 permanent staff are also moving efficiently through their learning programmes, meaning that 5,000 employees a year benefit from the new LMS.
Smyths Toys is also very happy with their partnership with Enovation. They initially chose to work with them because of their good track record with creating health and safety e-learning modules, but their open source expertise when it comes to building an LMS has also proved invaluable throughout the project.
In the future, Smyths Toys will be implementing more of Totara Learn’s performance management features and appraisals, making this a full end-to-end solution for learning and performance management. They will also integrate the LMS more closely with their HR and payroll systems in early 2018, ensuring all of their internal systems talk to each other effectively and further embedding Totara Learn within the organisation.
Enovation Solutions Ltd.,
T: +44 (0) 2071839207
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